Return and Refund Policy

 

We source our items from reputable suppliers in the US and Suppliers who have been in the perfume business for decades. This is to ensure that all fragrances that we offer are truly genuine and authentic. We guarantee that all our products are original (not fake, not class A etc). We value integrity above all else and take pride in our reputation for quality and excellent value in the products that we sell.

Due to the nature of our products, we will not accept any returns or exchanges for products that have already been OPENED and USED. Please be reminded that all transactions are final.

We also ensure that our products are well packed and in good condition before shipment, if the product was damaged during transit or delivery, kindly send us a message and we will be happy to replace the product for you provided that all proof of mishandling have been submitted to us for review.

Our systems are automated to provide our customers with the best shopping experience, therefore orders cannot be cancelled after they are placed. Please carefully review your items before submitting your orders.

We highly encourage you to message us for questions about our products before purchasing to avoid any future inconvenience.